CMC 8500e Support Documentation

Wizard CMC 8500e Overview

• Design Examples Cut on a Wizard CMC Video

• How a Wizard CMC Can Help Your Business Video

• Wizard CMC with SwitchBlade Technology Overview Video

Air Regulator

• Air is Coming out of Air Regulator when the Air Compressor is Turned On

• Air Regulator has Water in it

Board: Air Clamp

• Air Clamp Replacement: CMC Models with Air Clamp Rails

• Air Clamp Replacement Video: CMC Models with Air Clamp Rails

• Air Clamp Temporary Fix: CMC Models with Air Clamp Rails

• Clamps are not Engaging

• Cleaning the Air Clamp Rail: CMC Models with Air Clamp Rails

Board

• Aborted a Cut and Now it Will not Cut

• CMC Components Labeled: 8500e

Board: Drive Belt Documents

• Drive Belt Position Alignment: All Current CMC Models

• Drive Belt Position Fine-Tune: All Current CMC Models

• Drive Belt Replacement: All Current CMC Models

Board: Emergency Stop Button

• Emergency Stop Button: CMC 8000 Series Containing an Emergency Stop Button

Board: Horizontal Belt: Adjust Horizontal Belt Tension

• Horizontal Belt Tension Adjustment: All Current CMC Models

Board: Maintenance: Recommended Maintenance

• Maintenance Recommended for the CMC: All Current CMC Models

• Maintenance Recommended for the CMC: Video: All Current CMC Models

Cartridges: Blades: Changing the Blade Documents

• Cartridge And Blade Identification: All Current CMC Models

• Change the 45 Degree Blade: All Current CMC Models

• Change the 45 Degree Blade: Video

• Getting Started FrameShop Cartridge Manual: All Current CMC Models

Cartridges: Changing the Cartridges Documents

• Cartridge And Blade Identification: All Current CMC Models

• Change to the 45 Degree Cartridge: All Current CMC Models

• Change to the Deboss Cartridge: All Current CMC Models

• Getting Started FrameShop Cartridge Manual: All Current CMC Models

Cutting Issues

• Cuts are Crooked/Skewed

• Corners are Twisted

• Cuts are off Horizontally

• Matboard Moves Aside when Cutting

• Nothing Happens when you try to Cut

• Openings have Swoops not Correctable by Configurations

ECU Documents

• Could Not Find Compatible Hardware

• Driver Pack 80 Volt Drivers Installation: CMC 8000 and 8500 Series

• Driver Pack 80 Volt Hardware Replacement: CMC 8000 and 8500 Series

• Driver Pack Hardware Installation Video

• ECU Driver Installation: FrameShop: CMC 8000 Series, 9000 and the Z Series

• ECU Driver Installation: CMC 8500 Series and the 9000

• ECU/Driver Pack Types: All Current CMC Models

• ECU Driver Uninstallation: CMC 8000, 9000, Z Series, 8000RC and the 8000 Plus

• ECU Ferrite Attachment Installation: CMC Z Series

• ECU Hardware Installation: CMC 8000, 9000, Z Series, 8000RC and the 8000 Plus

• ECU Turning Off and On Specifics: All Current CMC Models

• No Power Available to the ECU/Driver Pack: All Current CMC Models

• USB HUB for Improved ECU Connection Performance: CMC 8000, 8500 Series and the 9000

Gantry Documents

• Air Valve Assembly Replacement: CMC 8500e

• Air Valve Assembly Test Buttons: All Current CMC Models

• Connecting the Gantry Air Lines Video

• Gantry is not Moving Horizontally

• Gantry Replacement: CMC 8500e

• Gantry Squeaks as the Head Moves Vertically

• Igus Cover Adjustment: CMC 8000 and 8500 Series

• Remove Gantry Shipping Lock Screws: CMC 8000, 8500 Series and the 9000 Shipped Before July 2013

• Vertical Belt Tension Adjustment: CMC 8000, 8500 Series and the 8000RC

• Vertical Belt Pulley Lubrication Instructions: All Current CMC Models

• Vertical Belt Pulley Replacement Instructions: All Current CMC Models

Getting Started

• CMC Setup Checklist: All Current CMC Models

• Getting Started Manual: CMC 8500e

Head Documents

• Align the Head: All Current CMC Models

• Align the Head Video

• Blade Cartridge is not Plunging

• Blade Depth Dial Calibration: All but CMC Z1

• Blade Depth Dial Calibration Video

• Blade not Cutting Through the Matboard

• Cannot Get Matboard under the Footblock (8000 Series)

• Cuts Stop/Head Drops in the Middle of Cutting

• Footblock Cleaning and Lubrication: All Current CMC Models

• Footblock is not Rotating or not Rotating Correctly (Head Z-Axis)

• Footblock Leaving Indents on the Matboard

• Footblock Replacement Instructions: All Current CMC Models

• Head is not Lifting from Mat (8000 Series)

• Head Replacement: CMC 8500 Series

• Head Retainer Ring Replacement Video

• Head Wheel Adjustment: All Current CMC Models Except the Z1

• Head Wheel Adjustment Video: All Current CMC Models Except the Z1

• Measuring the Blade Depth: All Current CMC Models Except the Z1

Parts Return Packaging Documentation

• CMC Shipping Box Assembly: All Current CMC Models

• Repackaging Instructions for Customers Moving the CMC: All Current CMC Models

• Shipping Weight and Dimensions

• Upgrade/Termination Hardware Return Instructions: CMC 8000 and 8500 Series

CMC Stand Documents

• Consolidated Floor Stand 2024

• CMC Floor Stand Assembly | Step-by-Step Guide

• CMC With Board Mounting Bracket

• Fixed Wall Mount Instructions: All Current CMC Models

• Floor Stand Assembly Instructions: All Current CMC Models

• Panelized Floor Stand Adapter Assembly - For CMCs Made Before 2019

• Retractable Wall Mount (RWM) Operations Manual: CMC 8500, 9000 and Z Series

Hardware Support Information Quick Links

• Wizard Knowledge Base

• Hardware Support Information: All CMC Models

• Troubleshooting Hardware