Could Not Find Compatible Hardware

Normally, the ECU should be turned on before the FrameShop/MatDesigner software is started so that the software can connect to the hardware when it starts up.

If the software cannot see the hardware, you will see a “Could Not Find Compatible Hardware” or similar message.

Power off the ECU/Driver Pack by flipping the toggle in the back.

Close the FrameShop software.

Shut down the Computer.

Unplug the USB cable from the back of the ECU/Driver Pack.

Replug the USB cable into the back of the ECU/Driver Pack.

Power on the ECU/Driver Pack by flipping the toggle in the back.

Turn on the Computer.

Open the FrameShop software.

If that does not reconnect the ECU/Driver Pack to the software, see Click to Connect.