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Could Not Find Compatible Hardware

Could Not Find Compatible Hardware

  • This demonstrates troubleshooting steps for when the ECU or Driver Pack displays a Could not find compatible hardware or Could not connect to ECU/Driver Pack error or a similar message.

Could Not Find Compatible Hardware

  • Normally, the ECU should be turned on before the FrameShop/MatDesigner software is started so that the software can connect to the hardware when it starts up.

  • If the software cannot see the hardware, you will see a “Could Not Find Compatible Hardware” or similar message.

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Could Not Connect to the ECU/Driver Pack Message

  • Power off the ECU/Driver Pack by flipping the toggle in the back.

  • Close the FrameShop software.

  • Shut down the Computer.

Power Off the ECU

  • Unplug the USB cable from the back of the ECU/Driver Pack.

Unplug the ECU/Driver Pack USB Cable

  • Replug the USB cable into the back of the ECU/Driver Pack.

Replug in the ECU/Driver Pack USB Cable

  • Power on the ECU/Driver Pack by flipping the toggle in the back.

  • Turn on the Computer.

  • Open the FrameShop software.

Power On the ECU

  • If that does not reconnect the ECU/Driver Pack to the software, see Click to Connect.

Click to Connect to Reconnect the Software to the ECU

ECU/Driver Pack Documents Quick Links