Head Wheel Adjustment: All Current CMC Models Except the Z1

WARNING: To avoid damage to the Head, do not loosen the Head wheel screws without first aligning the Head to the middle of the Board.

• Adjust the Allen Head Wheel Adjustment Screws if the Head Wheels are loose, which may cause swooping, notches, not cutting through on one side of the mat and other similar problems.

• Go to the Cut Preview Screen.

• Move the Head to the middle of the Board and click the Power Button to Align the Head.

• Locate the Allen Head Wheel Adjustment Screws on the left side of the Head under the Head Faceplate.

  • They are next to the Head Wheels and are marked with red dots.

  • Do not touch the Allen screws on the Head Wheels themselves.

• Loosen each Allen Head Wheel Adjustment Screw only until the Head Wheels are loose; about two full turns.

• The Head Wheels are spring-loaded and will pop into place.

• Grasp the Head with both hands and gently rock it back and forth to ensure that the Head Wheels are lined up to the Gantry Grooves.

• Holding the Head up so that it is level with the Board, retighten the Allen Head Wheel Adjustment Screws consecutively; tighten the top screw half a turn, then the bottom screw half a turn, back to the top and continue until they are both tight.

• Check each of the Head Wheels to make sure there is no movement.

• There are the two visible Head Wheels on the left side of the Head behind the Head Faceplate, and two wheels on the backside of the Gantry, which can be felt by hand.

• They should sit firmly into the Gantry Groove and be difficult to turn.

• If not, repeat the steps above for Head Wheel Adjustment.

• The Head Wheels have now been adjusted.

• Click on the Reset Motors Button, click OK on the Reset Motors Screen if it displays and return the Head to the home position.

• Reinstall the Blade Cartridge if necessary.

Call Technical Support if you have any questions at 425/551-4300 or 888/855-3335.