Troubleshooting the AirGlide

Problem: Loose, Noisy Cable or Cutting Issues with Heavier Materials
Resolution: Adjust Cable Tension Move the trolley to the center of the gantry. Hook the steel cable on the right side of gantry with a scale. Pull the scale down until you have reached 1” (25mm) of space and check the scale measurement. A properly tensioned AirGlide should be around 10lbs. at 1” (25mm).	A Properly Tensioned AirGlide Should be Around 10lbs. at 1” (25mm)
If you are under 10lbs. at 1” (25mm), turn the cable tensioning nut at the top of the gantry clockwise 1/2 turn at a time. Measure with the scale again and repeat until the recommended tension is attained.	Adjust the Cable Tensioning Nut at the Top of the Gantry Clockwise

Problem: Uneven or Wavy Cuts
Resolution: Adjust Loose Trolley Wheels Remove the blade cartridge.	Pull Out the Current Cartridge
Loosen the two 9/64” screws on the right edge of the Trolley face; one at the top and one at the bottom. Loosen them until the Trolley is loose; about one full turn.	Loosen the Two Screws on the Right Edge of the Trolley Face
Loosen each Trolley wheel adjustment Hex screw until the wheels are loose; about one full turn. The wheels are spring-loaded and will pop into place.	Loosen Each Trolley Wheel Adjustment Hex Screw Until the Wheels are Loose
Grasp the trolley with both hands and rock it back and forth to ensure that the Wheels are lined up to the Gantry Grooves. Once the wheels are properly seated, re-tighten the Hex screws on the Trolley wheels and the Hex screws on the Trolley face.	Grasp the Trolley With Both Hands and Rock it Back and Forth
Reinstall the blade cartridge.	Insert the Blade Cartridge Keeping the Protruding Acrylic Cartridge Depth Adjustment Thumbwheel to the Right

Troubleshooting
Glass	Wheel Skips or Poor Break	Worn wheel assembly Wheel Depth too shallow Dirty glass	Replace wheel assembly Adjust blade depth Clean Glass
Glass	Score Line is Chipping or Flaking	Scoring depth set too deep	Adjust blade depth adjustment thumbwheel
Other Substrate	Material buckles or deforms	Not clamped	Use Clamp
Other Substrate	Cutting edge frayed or damaged	Dull utility blade	Replace utility blade
Dimensional Issue	Dimensions incorrect. Cut edge out of square	Rulers out of position Debris on horizontal rail assembly surface Gantry to horizontal rail perpendicularity is incorrect	Reposition rulers Clean horizontal surfaces Re-square AirGlide (see Adjusting Horizontal Rail Assembly in this document)

Problem: Loose, Noisy Cable or Cutting Issues with Heavier Materials