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Troubleshooting the Backup/Overcut Display

  • Have a cut design design displayed on the Cut Preview. This feature is only available for the bladed cartridges.

  • Using one of the zoom buttons, zoom in to the desired section of the project where you are having issues cutting.

  • Make sure that the Backups (green or black lines) and Overcuts (red or white lines) colors are visible.

  • With the cursor hovering over one of the Backups or Overcuts, the status bar displays the actual physical length of the selected Backup or Overcut.

  • This value will be the sum of the corresponding user configuration setting and the factory configuration setting.

  • The cursor will turn into an arrow with a question mark.

Click on the desired overcut or backup line that you are having trouble with.

  • The Appropriate Cartridge Tab is Selected and the Configuration Field Associated to the line clicked on will be highlighted.

  • Now you can easily increase or decrease the value displayed, depending upon whether the item selecting is cutting too long or cutting too short.

  • Click OK and cut the design.

It will open the Configurations screen with the Cartridge selected and the specific Backup or Overcut field selected.