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Problem

Possible Cause

Solution

Backup: Too much or too little

Worn or damaged backing board

Replace backing board

Dull, broken, or blade with burrs

Replace blade

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Backups/overcuts incorrectly configured

Configure backups/overcuts for given cartridge

Bump in the ovals

Worn or damaged backing board

Replace backing board

Warped matboard catching on gantry

Replace matboard

Matboard is soft or cheaply laminated

Replace matboard

Dull, broken, or blade with burrs

Replace blade

Plunge speed too high/low

Adjust plunge speed

Rotation too high/low

Adjust oval rotation

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Head out of alignment

Align the head

Object placed in an uncuttable region

Check design

Blade drags on small radius turns

Use larger radius for circles and arcs

Circles/ovals not cutting completely

Blade inserted incorrectly

Check blade installation

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Worn or damaged backing board

Replace backing board

Head out of alignment

Align the head

Object placed in an uncuttable region

Check design

Blade drags on small radius turns

Use larger radius for circles and arcs

Warped matboard catching on gantry

Replace matboard

Closed V-Groove is not wide enough

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Backups/overcuts incorrectly configured

Configure backups/overcuts for given cartridge

V-Groove width is not wide enough

Check V-Groove configurations

Head out of alignment

Align the head

Closed V-Groove not even all sides

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Backups/overcuts incorrectly configured

Configure backups/overcuts for given cartridge

V-Groove opening adjustment incorrect

Adjust V-Groove configurations

Head out of alignment

Align the head

Hook/Notch at beginning of cut

Backup not cutting long enough

Increase backup in configurations

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Head out of alignment

Align the head

Mats not cutting through completely

Worn or damaged backing board

Replace backing board

Warped matboard catching on gantry

Replace matboard

Dull, broken, or blade with burrs

Replace blade

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Head out of alignment

Align the head

Backups/overcuts incorrectly configured

Configure backups/overcuts for given cartridge

Object placed in an uncuttable region

Check design

Blade drags on small radius turns

Use larger radius for circles and arcs

Mat cut at an angle

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Worn or damaged backing board

Replace backing board

Head out of alignment

Align the head

Mat sitting in clamps incorrectly

Seat the matboard correctly into the clamps

Mat is not squared

Check mat for squareness

Gantry crooked

Check gantry alignment marks for squareness

Warped matboard catching on gantry

Replace matboard

Mat is tearing

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Worn or damaged backing board

Replace backing board

Head out of alignment

Align the head

Matboard is soft or cheaply laminated

Replace matboard

Warped matboard catching on gantry

Replace matboard

Notch/feather in ovals

Blade depth incorrect in software or on CMC

Set correct blade depth in software and on CMC

Dull, broken, or blade with burrs

Replace blade

Worn or damaged backing board

Replace backing board

Head out of alignment

Align the head

Object placed in an uncuttable region

Check design

Blade drags on small radius turns

Use larger radius for circles and arcs

Warped matboard catching on gantry

Replace matboard

Opening in wrong place on precut matboard

Wrong dimensions entered

Enter the correct dimensions

Object placed in an uncuttable region

Check design

Matboard is precut to the wrong size

Cut the matboard to the correct size

Opening adjustment incorrectly configured

Configure opening adjustment for given cartridge

Horizontal home incorrectly configured

Configure horizontal home for given cartridge

Vertical home incorrectly configured

Configure vertical home for given cartridge

Head out of alignment

Align the head

Mat sitting in clamps incorrectly

Seat the matboard correctly into the clamps

Mat is not squared

Check mat for squareness

Worn or damaged backing board

Replace backing board

Matboard is soft or cheaply laminated

Replace matboard

Warped matboard catching on gantry

Replace matboard

Opening in wrong place when cutting outside

Wrong dimensions entered

Enter the correct dimensions

Opening adjustment incorrectly configured

Configure opening adjustment for given cartridge

Worn or damaged backing board

Replace backing board

Matboard is soft or cheaply laminated

Replace matboard

Object placed in an uncuttable region

Check design

Warped matboard catching on gantry

Replace matboard

Openings not the correct size

Opening adjustment incorrectly configured

Configure opening adjustment for given cartridge

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