License Refresh: If it Does Not Renew Automatically

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License Refresh: If it Does Not Renew Automatically

If the License Does Not Refresh Automatically:

  • Verify that your CMC computer has Internet access by browsing to a webpage.

    • Ensure there are no Firewalls, anti-virus or other software that may be blocking FrameShop's access to the Internet.

    • Make sure your account is in good standing.

      • If you are behind in payments or have not returned parts that were replaced, a flag will be placed on your account and a License Renewal will not be issued.

    • Please call Wizard Technical Support at (888) 855-3335 if you are having issues updating your License.

To Manually Refresh the License:

  • Click the Install Product Key button.

    • Manually enter the Rental Extension Product Key provided.

    • Follow the instructions on the screen.

LicenseScreenInstallProductKeyZ1-70800.png
Click Install Product Key to Manually Enter the Product Key